Camp'n'Connect dein Netzwerk für Camper, Vanlifer und Backpacker

Privacy Policy

Status: February 2021

The protection of personal data and the responsible handling of information that you entrust to us is an important and special concern of ours. Let’s Connect UG (haftungsbeschränkt), hereinafter Let’s Connectprocesses personal data on https://www.campnconnect.com , hereinafter the Website, only in accordance with the statutory regulations. These are in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

 

This privacy policy informs you about

  • the processing of personal data when using our Website (see section 2).
  • the use of our CAMP’N’CONNECT app (see section 6)

 

 

In addition, this privacy policy contains information about recipients of personal data, if applicable also in third countries (see section 9), the deletion of your personal data and retention periods (see section 10), about your rights as a data subject (see section 11) and about automated decision-making (see section 12).

 

  1. Controller

Controller in terms of data protection law:

Let’s Connect UG (haftungsbeschränkt)

Estedeich 102

21129 Hamburg

info@campnconnect.com

Tel. +49 (0) 152 35623634

  1. Use of our Website

When you visit our Website, we process personal data to enable you to use it (usage data), as described in section 2.1. In addition, we process personal data for the use of cookies and for other purposes as described in sections 2.2 – 4. Below you will find information about the legal basis, the purposes and, if applicable, legitimate interests and the necessity of processing your personal data.

 

  • Data Processing to enable Website Use

When you visit our Website, we collect personal data to enable you to use it (usage data). This includes your IP address and data about the beginning, end and subject of your use of the Website. In addition, this includes technical data transmitted by your browser, such as browser type / browser version, the previously visited Website (referrer URL), monitor resolution, operating system, device information (e.g. device type), etc., if applicable. We process this usage data for the purpose of providing this Website and designing it to meet your needs in our legitimate interest (Art. 6 (1) lit. f GDPR). If you would like detailed information on the balance of interests, please contact us using the contact options listed under section 1.

 

  • Cookies

When you visit our Website, information may be stored on your terminal device in the form of cookies. Cookies are small text files that are sent from a web server to your browser and stored on your end device. When you later access our Website, the cookies are transmitted back to our web server. This enables us, for example, to recognize you when you visit the Website again. Cookies can be divided into first-party cookies (used by us) and third-party cookies (used by third parties). We further categorize cookies as follows:

 

Art: Beschreibung:
Category 1:

Technically necessary cookies

These cookies are mandatory to ensure the technical functionality of the Website. Without these cookies, we cannot properly offer use of the Website.
Category 2:

Functional cookies

These cookies are used to design the most pleasant browsing experience possible on our Website, with the highest level of individual usage conformity (e.g. enabling cross-session login, high browsing speed through search suggestions or saving individual page settings such as the language or text size, etc.).
Category 3:

Performance cookies

These cookies are used for the continuous optimization of our website and lead to a continuously improved browsing experience (e.g. by evaluating the use of website functions offered, reporting display errors, etc.).
Category 4:

Social network and advertising cookies

One part of these cookies allows you to connect to your social networks and share content. The other part helps to better customize advertising for you by collecting information to match your interests.

 

Cookies of categories 2 to 4 can be used in the context of web analysis. They can be combined with other information about your activities on our Website and are processed in pseudonymized usage profiles. This helps us to analyze information about web traffic and to improve our Website in order to adapt it to the needs of users. We only use this information for statistical analysis. In addition to cookie-based web analytics, there is non-cookie-based web analytics using other means, such as your individual device settings, to recognize you when you revisit our Website.

 

The legal basis for the use of category 1 cookies is our legitimate interest in providing our Website according to Art. 6 (1) lit. f of the GDPR.

 

The legal basis for the use of cookies of categories 2 to 4 and web analytics is your consent according to Art. 6 (1) lit. a GDPR. We display a corresponding banner in which we refer to the cookies. Only if you consent to the setting of all cookies used by us, we set non-essential cookies of categories 2 to 4 and web analytics. Before you give your consent, only technically necessary cookies will be set. If you consent to this, Let’s Connect will proceed as described in more detail in the following sections (section 3 and 4). There you will also find information on how you can revoke your consent at any time and prevent the setting of cookies or web analysis by the technology of individual providers. As a rule, in such cases an “anti-tracking cookie” is stored on your terminal device, which prevents the collection of usage data from your terminal device by the provider. Please note: If you delete cookies from your device, you may have to set the “anti-tracking cookie” again.

 

In the context of the cookies used, there are also data transfers to non-EEA countries, in particular the USA (see also section 9 on data transfers to countries outside the EEA).

 

If you do not declare your consent to the use of cookies or delete cookies from your terminal device, this may affect your ability to use the Website or individual functionalities. Detailed information on the individual cookies used on our Website can be found in the following table.

 

Category Name Purpose Storage Duration
4 _gat Traffic analysis and statistics 1 minute
4 gid Traffic analysis and statistics 1 day
4 _ga Traffic analysis and statistics 2 years
1 CookieConsent Privacy settings management 1 year

 

  1. Google Analytics

If you visit our Website and consent (see section 2.2), we use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies (see section 2) to enable an analysis of your use of the Website. The information about your use of this Website is usually transferred to a Google server in the USA and stored there. However, Google will truncate and anonymize your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this Website, Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

 

You can revoke your consent to the web analysis and the related use of cookies as well as the data transfer to the USA as follows: On the one hand, you can prevent the storage of cookies by setting your browser software accordingly (see section 2). On the other hand, you can prevent the collection and transmission of data related to your use of the Website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link. Alternatively, you can prevent the collection by Google Analytics by setting a so-called “opt-out cookie” on your end device; please use the following link for this:

DISABLE GOOGLE ANALYTICS

For more information about Google Analytics privacy, see: https://www.google.de/intl/de/policies/.

 

  1. Social Networks

Our Website as well as the CAMP‘N‘CONNECT app contain links to social networks (Facebook or Instagram). These services are operated exclusively by third-party providers. If you follow the links, information may be transmitted to these providers. We use the so-called “Shariff” solution for links to social networks. This means that when you visit our site, in principle no personal data is passed on. Only if you click on one of the social share buttons, data will be transmitted to the respective provider. For the purpose and scope of the data collection and the further processing and use of the data by the provider, as well as your rights in this regard and setting options to protect your privacy, please refer to the privacy policy of the respective provider. You can find them here:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
http://www.facebook.com/policy.php/

Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA
https://help.instagram.com/155833707900388

 

  1. App Stores

Our website as well as the CAMP‘N‘CONNECT app contain links to app stores (e.g. Google Play Store for Android or Apple App Store for iOS). These services are operated exclusively by third parties. When you follow the links, information may be shared with these providers. This only happens when you click on an App Store button. For the purpose and scope of data processing as well as your rights and settings options, please refer to the provider’s privacy policy:

Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA

https://policies.google.com/privacy?hl=en&gl=de

 

Apple Inc., One Apple Park Way, Cupertino, California, USA, 95014

https://www.apple.com/legal/privacy/

 

  1. CAMP’N’CONNECT app Use for Apple iOS and Android

When downloading and using the CAMP‘N‘CONNECT app, personal data is processed as described in this section. Below you will find the information about the legal basis, purposes, legitimate interests, if any, and necessity of processing your personal data.

6.1. Downloading the App

When downloading the CAMP'N'CONNECT app, the respective app store provider collects personal data, in particular user name, email address, customer number, time of download, payment information if applicable and individual device identification number. For the purposes and scope of data processing, please refer to the provider's privacy policy.

 

Google Play Store (Android): Google LLC., 1600 Amphitheater Parkway, Mountainview, California 94043, USA
https://policies.google.com/privacy?hl=en&gl=de

 

App Store (iOS): Apple Inc., One Apple Park Way, Cupertino, California, USA, 95014
https://www.apple.com/legal/privacy/

6.2. Legal Basis, Purpose and Necessity of the Processing of your Personal Data

We process your personal data to fulfill our obligations under the Terms of Use (Art. 6 (1) (b) DSGVO). We may also process personal data based on your consent (Art. 6 para. 1 lit. a DSGVO) to the extent described below. You are not required to download or use the CAMP'N'CONNECT app. If you do not provide personal data, you may not be able to use certain or all features of the CAMP'N'CONNECT app. Otherwise, there will be no consequences for you.

6.3. Usage of the App

When you use the CAMP'N'CONNECT app, we process your personal data, including but not limited to

  • Information you provide when creating or updating your user profile in the app. In doing so, it is mandatory to provide your age, your gender and/or your co-travelers (e.g. couple or family) and your travel possibility. You do not have to make the age and gender information public. The other information in the user profile of the app is voluntary. You can also use an imaginary word as your username.
  • Device information that we collect during your use of the CAMP'N'CONNECT app, such as device type, operating system, IP address, language settings, device identifier, cookie data, mobile application identifier, location data.
  • Data you transmit when using the CAMP'N'CONNECT app, such as instant messaging texts.
  • E-mail address and password for your login (a user name is only required for initial registration); in the context of using our registration and login functions as well as the use of the user account, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as those of users in protection against abuse and other unauthorized use.

 

6.4. Permissions

To fully use our app, access permissions to certain features/services on your device are required for the following purposes:

  • Location: to find other members near you.
  • Phone: To send push notifications and notify you of new content. We use OneSignal's service for push notifications.
  • Photos: To upload photos you've already taken in the app.
  • Storage: to save and write data, such as video content.
  • Device ID and call information: To send you push notifications.

 

You'll be asked for your consent the first time you launch the app or when a service in the app requires you to access certain features on your device. You can change permissions and allow or disallow granting at any time in your device settings.

 

For more information about the specific data that may be accessed when authorizing access to certain features and how to revoke or confirm your consent, see the links below:

 

For Android 5.1 and lower: https://support.google.com/googleplay/answer/6014972?p=app_permissions&rd=1&hl=en

For Android 6.0 and higher: https://support.google.com/googleplay/answer/6270602?hl=en

For iOS: https://www.apple.com/privacy/manage-your-privacy/.

6.5. OneSignal (for Push Functions)

We use the service of OneSignal, 2850 S Delaware St #201, San Mateo, CA 94403, United States (hereinafter "OneSignal") to send you push messages if you have consented to receive them by granting the appropriate authorization. OneSignal receives information about the installed App and its usage, the temporary unique device identifier (e.g., IDFA and Android ID), the current location associated with the temporary unique device identifier; your email address (if provided), your IP address, type of your device, type and version of your operating system, your mobile carrier, your language settings, time zone, and network settings (e.g., WiFi) when you access the App. You can find the privacy information at: https://onesignal.com/privacy_policy. https://onesignal.com/privacy_policy.

We include this company for the push functions because it facilitates our service and makes the push messages commercially reasonable. The legal basis for the data processing is your consent pursuant to Art. 6 (1) lit. a

6.7 Google AdMob

The App uses the Google AdMob service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") to display advertisements. Ads are personalized based on the device you are using. For data transfers to third countries outside the EEA, see section 9. You can disable this via the settings of your device. For more information on data processing, please see AdMob's privacy policy at http://de.admob.com/home/privacy.  http://de.admob.com/home/privacy.

6.7 Google Analytics Firebase

We use the developer platform "Google Firebase" and the associated functions and services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Firebase is a platform for the development of apps for mobile devices and websites. Google Firebase offers a variety of features, which you can find at the following website: https://firebase.google.com/products/. https://firebase.google.com/products/.

Analysis of user interactions is performed using analytics service of Firebase Analytics. This service helps us record your interactions. Events such as opening an app for the first time, uninstalling an app, updates, crashes, or how often you use the app are recorded. Certain user interests are also recorded and analyzed.

The information processed by Google Firebase about your use of this app is usually transferred to a Google server in the USA and stored there. However, Google will reduce your IP address in the Member States of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand and thus anonymize it. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and anonymized there. The data may also be used for other Google services such as Google Analytics and Google Marketing Services. In this case, only pseudonymous information, such as the Android Advertising ID or the Advertising Identifier for iOS, is processed to identify the users' mobile devices. For more information about Google's use of data for marketing purposes, please visit the following website: https://www.google.com/policies/technologies/ads. https://www.google.com/policies/technologies/ads.

The legal basis for this use is Art. 6 para. 1 lit. a DSGVO. If you wish to object to interest-based advertising via Google marketing services, you can use the settings options provided by Google: http://www.google.com/ads/preferences. http://www.google.com/ads/preferences.

Further information about data protection at Google at: https://policies.google.com/?hl=de.

6.8. Integration of External Map Material

We include map material in our app via Google Maps and Apple Maps APIs. In order for the map to be displayed, your IP address and your location are transmitted to Google Maps. The integration is based on Art. 6 (1) para. 1 lit. f DSGVO and, if applicable, your consent according to Art. 6 (1) para. 1 lit. a DSGVO. It is done to make our app more user-friendly and interesting. This constitutes a legitimate interest within the meaning of the aforementioned provision.

Further information on data protection in connection with Google Maps and Apple Maps API can be found here:
Google Maps: https://privacy.google.com/intl/de/index.html
Apple Maps: https://www.apple.com/de/privacy/

6.9 Sentry (Crash Reporting)

We use the services of Sentry, 45 Fremont Street 8th Floor San Francisco, CA 94105, to detect, analyze, and troubleshoot errors in the app. We receive crash reports for this purpose. This involves collecting information about the device used and how our app was used (e.g., the timestamp, when the app was launched, and when the crash occurred), which allows us to diagnose and resolve issues. The processing of this data is necessary for us to further improve the stability and security of the app and is based on our legitimate interest (Art. 6 para. 1 p. 1 lit. f DSGVO).

6.10. Prevention of Prohibited Content (Sightengine and Report Button)

We use the services of Sightenginge, 16 bis rue d’Odessa, 75014 Paris, France, to check the appropriateness of photos that users of our app upload as profile pictures or into their gallery. In this way, we aim to prevent prohibited content from being uploaded. “Prohibited content” included, in particular, photos that glorify violence or alcohol and drug, or photos that are pornographic. The security of the uploaded photos is also checked. The security scan of photos that are to be uploaded and that may show natural persons serves the security of our app and the protection of other users of the app. It is based on our legitimate interest (Art. 6 (1) lit. f GDPR).

In addition, our app contains a report button that you can use to report prohibited content or prohibited activities of other users in accordance with Section 10 of the terms of use of our app. Only when you press the report button and send a prescribed email, if necessary with screenshots, to us, we process your personal data such as email address and name as well as the personal data of the reported user (also in particular email address and name) in order to check and delete the reported content (if necessary), contact the reported user and block him (if necessary). The use of a report button to detect prohibited content or prohibited activities with the help of users, and in this way to ensure legal requirements and the security of our app, is also in our legitimate interest (Art. 6 (1) lit. f GDPR).

6.11 Websites Dritter

It is possible for users to embed website links in the app. When you call up the website links, you leave our app and your device's browser establishes a direct connection with the servers of the respective website. The respective privacy policies of this website then apply.

 

  1. Contact Form and Newsletter

We process your personal data when you use our contact form. If you contact us via the contact form provided, your data will be stored in order to answer your inquiry. The legal basis is either the fulfillment of a contractual obligation or our legitimate interest in providing a contact form (Art. 6 (1) lit. b GDPR or Art. 6 (1) lit. f GDPR). You are neither obliged to contact us via the contact form nor to provide personal data. If you do not provide your personal data, we may not be able to process your request. Otherwise, there will be no consequences for you. If you would like detailed information on the balance of interests, please contact us via one of the contact options listed under section 1.

 

If you register for our newsletter, we process your e-mail address and send you a confirmation e-mail with a confirmation link that you must click on to subscribe to our newsletter. You can cancel the newsletter at any time and object to it at any time. You will find a possibility to declare your objection in every newsletter that we send you. The data protection justification for sending the newsletter is based on your consent (Art. 6 para. 1 p. 1 lit. a GDPR). For sending the newsletter, we use Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, as a processor in accordance with Art. 28 GDPR. The newsletter solution from Sendinblue GmbH is hosted in data centers in Germany. However, Sendinblue GmbH has affiliated companies in unsafe third countries (in particular the USA and India), to which data may be transferred (see section 9 on data transfers outside the EEA).

 

  1. Website Protection

To prevent unauthorized access to your data by third parties, we are guided by the latest technical and organizational possibilities. We therefore also use SSL encryption for all our areas to ensure the best possible data security. However, we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. We can therefore unfortunately not guarantee complete protection of data against access by third parties.

 

  1. Transfer to Third Parties and to States Outside the European Economic Area

Your personal data will only be transferred to third parties if this is permitted by law or if you have given your prior consent. We will only pass on your data to state authorities within the scope of legal obligations or on the basis of an official order or court decision.

With the exception of the processing described in sections 3, 4, 6.5 – 6.9 and 7 (newsletter) we do not pass on your data to recipients based outside the European Union or the European Economic Area. The processing operations described in sections 3, 4, 6.5 – 6.9 and 7 (newsletter) result in data being transferred to the servers of the providers commissioned by us. Some of these servers are located in the USA. If the servers are located in Europe, it cannot be completely ruled out that data may nevertheless be transferred to the USA because the providers are US providers or have affiliated companies in the USA or other unsafe third countries. The data transfer takes place on the basis of so-called standard contractual clauses of the EU Commission.

We would like to point out that the USA is not a safe third country in the sense of EU data protection law. In certain cases, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

 

  1. Automatic Deletion, Deletion Period

We delete your personal data as soon as they are no longer required for the aforementioned purposes of processing, in the event of an objection where there are no compelling reasons worthy of protection or in the event of revocation where there is no other legal basis for processing. In certain cases, e.g. if there is a legal obligation to retain data, your personal data will initially be blocked and deleted upon expiry of the retention period.

 

  1. Your Rights

As a data subject, you have the right to obtain confirmationas to whether personal data relating to you is being processed by us and, if so, the right to obtain information about such personal data (Art. 15 GDPR), the right to have your inaccurate data corrected (Art. 16 GDPR), the right to have your data by deleting (Art. 17 GDPR) and the right to have your data restricted (blocked) (Art. 18. GDPR).

In addition, in the event of processing on the basis of Art. 6 (1) lit. e or lit. f of the GDPR, you may object to the processing (Art. 21 GDPR), whereby you must provide a specific reason, except in the case of direct marketing.

 

If you have provided this data, you can request the transfer of the data (Art. 20 GDPR). Whether and to what extent these rights exist in individual cases and under what conditions they apply is specified by law in the designated standards. If the processing is based on consent within the meaning of Art. 6 (1) lit. a GDPR, you may revoke this consent at any time for the future (Art. 7 (3) GDPR). You also have the right to contact the competent data protection supervisory authority (Art. 77 GDPR).

 

  1. No Automated Individual Decision

We do not use your personal data for automated individual decisions within the meaning of Art. 22 (1) GDPR.

 

  1. 13. Modification of the Privacy Policy

New legal requirements, corporate decisions or technical developments may require changes to our data protection statement. The privacy policy will then be adapted accordingly. You can always find the latest version on our Website.

 

 

 

 

 

 

 

 

 

 

 

 

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